Effective Date: 2/1/2026

Karen O’Neal Designer Homes (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage our services.

• Name
• Email address
• Phone number
• Project address or general location
• Project details submitted through intake forms or inquiries

We do not knowingly collect sensitive personal information such as financial account numbers, government-issued identification, or payment card details through our website.

We use your information solely to:

• Respond to inquiries
• Provide drafting and residential design services
• Prepare proposals, contracts, and project documents
• Communicate about your project
• Improve our services and client experience

We do not sell, rent, or trade your personal information.

Your information may be shared only when necessary with:

• Consultants or professionals involved in your project (such as engineers), only with your consent
• Service providers who assist with business operations (e.g., email, document storage)

We do not share your information for marketing purposes.

Our website may use basic cookies or analytics tools to understand how visitors interact with the site. These tools may collect non-identifying information such as:

• Browser type
• Pages visited
• Time spent on the site

You can adjust your browser settings to disable cookies if you prefer.

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of electronic storage or transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.

You may request to:

• Review the personal information we have on file
• Correct or update your information
• Request deletion of your information, subject to legal or contractual obligations

To make a request, please contact us using the information below.

Our services and website are not intended for individuals under the age of 18. We do not knowingly collect information from children.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy or how your information is handled, please contact:

Karen O’Neal Designer Homes
Email: Karen@yourdesignerhome.com